Advanced Business VoIP Services
Are you tired of using outdated business phone systems that, quite frankly, just aren’t reliable? With advanced business VoIP services for Lafayette companies, Vital makes your communications easy, which in turn, helps you deliver a better customer experience. We provide complete business phone management solutions, that help take you into the digital age.
So you may be wondering what exactly ‘VoIP’ is. Voice over Internet Protocol is the platform that allows users to place calls over an Internet connection instead of a traditional phone line. You are able to make, receive and record calls from anywhere at anytime, enabling flexibility for your remote workforce.
Phone solutions based in the cloud have all the features of traditional phones, however, they provide a much more reliable framework. It’s designed by converting standard telephone audio into a digital format that can be transmitted over the Internet. Multi-site locations can be easily maintained and monitored at an affordable rate. Best of all, our solutions are scalable and suitable for businesses across all industries. Revolutionize your communications with Vital’s business phone systems.
Business Phone Systems & Fully Integrated Unified Communications
Vital utilizes cutting edge technology to keep users connected. We use an advanced, digitally-based, unified communications and collaboration platform. As a hosted PBX phone system, it enables users to have more mobility, be more productive, as well as share ideas and content through a single system.
Whether in the office or remote, it seamlessly integrates all of your tools. In other words, no matter if you’re on a desktop phone, mobile device or even a computer, you can be sure everything is wrapped into one easy solution. Not only is a cloud-based phone system tailored around your employee’s needs, but it also provides convenience for everyone’s various work-styles.
Business Phone System Features
Our cost-effective, state-of-the-art solutions are ideal for growing businesses. These convenient applications transform your phone into an essential collaboration tool, making teamwork on-the-go easier than ever. See who is available, send and receive team chats, place calls and see voicemails all from one application — anytime, anywhere. So, what other great benefits does this platform include? You’ll get big-business features that are easy to use and tailored to your company’s size and needs. Some of the most popular features include:
Caller ID
Screen all your calls by getting the details on your phone.
Auto-Attendant
Greets your customers and directs them to their chosen contact.
Forward to Your Phone
Direct calls to pre-determined extensions.
Call Queues
Never miss a call and enhance the customer experience with music or pre-recorded messages during the wait.
Forward to Voicemail
Re-direct phone calls to your voicemail if you are busy.
Conference Bridge
Dial into virtual meetings from anywhere in the world.
Voicemail to Email
Get instant and documented notification.
In addition to the incredible features above, you will also be able to integrate your chosen system with your existing network. So whether you require a traditional phone or VoIP solution, Vital can source the right product for your organization. We also assist in the full implementation and redirecting of your phone numbers with little to no impact to you or your customers. And, of course, all maintenance is taken care of for you.
