"Vital is a wonderful company to have to help with all things IT. They are kind, knowledgeable, and fast. I’m confident in knowing they can handle whatever i’m unsure of..."
We understand what it feels like to find yourself wrestling with inefficient IT services and grappling with consistent cybersecurity concerns. Several businesses in Louisiana go through the same thing day in day out. That's why we're here... to make a difference.
Born from a passion to bridge the technological gap for small and mid-sized businesses, we’re much more than an IT service provider; we're a strategic IT partner. Our approach is unique – we prioritize cybersecurity while ensuring that your business’s workflow remains uninterrupted.
Think of us as an extension of your team, focusing on what matters most to you: cybersecurity, efficiency, and personalized service. With us, you can experience the relief of having CompTIA certified security experts at your beck and call, proactively solving your IT issues!
We've earned the CompTIA Security Trustmark+ (after a 10-month audit) which demonstrates our commitment to industry-standard security practices.
We pride ourselves on offering personal attention and customized solutions to each of our clients, ensuring that your specific needs are met.
Our quick response times and focus on customer satisfaction underscores our commitment to being attentive and prompt in addressing customer needs.
In the early 1990s, we started our journey as a company named Computer F/x, focusing on IT services. As we progressed, we realized the need to broaden our scope of expertise.
This led to a pivotal transformation in our business approach. We began to incorporate audio, video, and lighting solutions into our service portfolio, evolving beyond the traditional IT service model.
In 2019, this expansion and diversification of our expertise prompted us to rebrand as Vital Integrators. This new identity was a reflection of our holistic approach to technology solutions, marking a significant milestone in our company's history.
Following our rebranding, we embarked on a path that redefined our role in the technology industry. Initially, we operated as a part-time endeavor, focusing on providing specialized technology solutions to churches.
Our unique expertise in large venue audio, video, and lighting (AVL) systems, combined with our IT knowledge, positioned us as a game-changing partner for organizations in need of reliable technology solutions.
This specialization enabled us to grow and expand our client base, cementing our reputation as a dedicated and innovative technology solutions provider.
With the evolution of technology came new challenges. The rise of cyber threats became a paramount concern for our clients, and we had to respond. We shifted our focus, making cybersecurity a top priority. This wasn't just a change in services; it was a reshaping of our mission to protect our clients.
Our dedication to cybersecurity led us to undertake a rigorous 10-month audit by CompTIA. Successfully passing this audit was a significant achievement, earning us the prestigious Security Trustmark+. This recognition was not just an accolade but a testament to our commitment to maintaining industry-standard security practices.
Today, we stand as a distinguished and multifaceted technology solutions provider. Our clients choose us for our competitive pricing, security expertise, and the personal touch we maintain in our services.
With a 99% customer retention rate, less than 60-minute average response time, and a proven track record of significantly reducing spam and phishing threats, we are not just a service provider, but a partner in enhancing business efficiency and security.
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In line with our passion to impact lives however we can, we have a non-profit organization called The Vital Foundation. It was born out of a desire to not only meet the needs of others, but to also mentor them for a better future.
Simply put, we want to give individuals and families the opportunity to become the best they can be without being limited by lack of knowledge or education.
Our mission at the Vital Foundation is to build lives from the ground up, starting with a solid foundation. We help by providing financial assistance as well as mentoring opportunities for members of our community.
At Vital Integrators, we go above and beyond. We've built partnerships with the best of the best, to ensure that we provide nothing less than the finest in IT, AVL and security solutions.
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