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Who provides IT and cybersecurity for community banks and credit unions in Lafayette and Baton Rouge? Vital Integrators, an Acadiana-based managed IT and cybersecurity firm, supports Louisiana community banks and credit unions with managed security, network and branch IT, and the documentation examiners expect to see.
We are the only IT firm in Louisiana that holds the CompTIA Security Trustmark+, a third-party assessed validation of our own security practices. For a financial institution, that is evidence you can put in your vendor management file.
Get your free Cyber Risk Score or call (337) 313-4200.
What examiners and boards expect
Community banks and credit unions answer to their prudential regulators, such as the FDIC, OCC, Federal Reserve, NCUA and the Louisiana Office of Financial Institutions, under the Gramm-Leach-Bliley Act's safeguarding requirements and the guidance in the FFIEC IT Examination Handbook. Examiners look for:
- A risk assessment that covers technology, cybersecurity and third parties
- An information security program approved by the board
- Strong access controls and multi-factor authentication
- Monitoring, logging and incident response capability
- Tested business continuity and disaster recovery
- Third-party risk management for every technology vendor
- Board reporting on cybersecurity
Your core processor carries a large share of the technology load. The rest, including branch networks, workstations, email, Microsoft 365, file shares, phones, remote access and the people using them, is still your responsibility. That is where Vital works.
What Vital provides
Managed security
24/7/365 security monitoring, endpoint detection and response, email protection against wire-fraud and impersonation attempts, managed firewalls and multi-factor authentication. See managed security services.
Branch and network IT
Branch networks, secure connections between locations, Wi-Fi segmentation, workstation management and patching, VoIP phones and conference room technology. See network support.
Co-managed IT for internal teams
Many institutions have an IT officer or a small internal team. We work alongside them, adding security tools, after-hours monitoring, project help and escalation support, while they keep control. See co-managed IT.
Examination readiness
We help assemble the evidence examiners ask for: network diagrams, asset inventories, patch and vulnerability records, access reviews, backup test results, incident response plans and training records.
Testing
Penetration testing and vulnerability scanning, with findings ranked and tracked through remediation.
Business continuity
Backup and disaster recovery designed for hurricane season and ransomware, with documented test results. See business continuity.
Staff training
Security awareness training and simulated phishing, including social engineering aimed at tellers and member service staff, with records for your compliance file.
AI governance for financial institutions
Examiners expect new technology to be risk-assessed before use, and AI is no exception. Staff using public AI tools with member or customer data, or AI features switched on inside existing software, can create a finding. We provide shadow AI detection, an AI acceptable-use policy, AI vendor reviews for your third-party risk program and board-level reporting on AI use. See AI compliance and governance.
Supporting your vendor management program
As a technology vendor, we expect to be reviewed. We provide information for your due diligence, sign appropriate confidentiality and data protection terms and can point to the CompTIA Security Trustmark+ as third-party validation of our own security practices.
Who we work with
- Community banks in Acadiana and the Baton Rouge area
- Credit unions
- Mortgage, lending and other financial service companies, which typically fall under the FTC Safeguards Rule instead
Local to Louisiana
Vital Integrators is based in Acadiana, under current ownership since 2013, with a team of 10 serving Lafayette and Baton Rouge in person. Help desk hours are Monday to Friday, 8:00 AM to 5:00 PM, with security monitoring around the clock.
We provide technical and documentation support. Regulatory interpretation remains with your compliance officer and counsel.
Start here
The free Cyber and AI Risk Score takes about 5 minutes and returns a Cyber Risk Score, an AI Readiness grade, an estimated dollar exposure and a 30/60/90-day roadmap, reviewed by a senior member of our team within one business day.
Get your free Cyber and AI Risk Score or call (337) 313-4200.
Frequently Asked Questions
Who provides IT for community banks in Lafayette?
Vital Integrators, an Acadiana-based managed IT and cybersecurity firm, supports community banks and credit unions in Lafayette, Baton Rouge and across Louisiana.
Do you replace our core processor?
No. We manage the branch networks, workstations, email, Microsoft 365, phones, security and people around the core.
Can you work with our IT officer?
Yes. Our co-managed IT service adds security tools, monitoring and project help while your team keeps control.
Do you help with examinations?
We help assemble the technical evidence examiners request, such as inventories, patch records, access reviews, backup tests and training records.
How do you support our vendor management program?
We provide due diligence information, sign appropriate data protection terms and can point to the CompTIA Security Trustmark+ as third-party validation of our own security practices.